Terms & Conditions


  • Intellectual Property
  • Liability for and information provided on the mayarya.com site
  • Conditions Relating to Your Use of mayarya.com
  • License for website access
  • User's Rights and Obligations
  • Reviews, comments, communications and other content
  • Defamation claims
  • Copyright, authors' rights and database rights
  • Sale Rules and Information
  • Returns and Exchanges
  • Trademarks
  • Feedback and details



"You" means you, the user of the mayarya.com Site and "Your" shall be interpreted accordingly. "We/Us" means mayarya.com - Mayarya Limited and "Our" shall be interpreted accordingly. “mayarya.com Site" shall have the meaning as set out above. "User Information" means the personal details, which may be provided by You to Us via the mayarya.com Site. "Users" means the users of the mayarya.com Site collectively and/or individually as the context admits. "Website" and "Site" means a site on the World Wide Web.


Intellectual Property

All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the mayarya.com Site shall remain at all times vested in Us or Our licensors. You are permitted to use this material or content only as expressly authorized in writing by Us. You will not, and You will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content. If You become aware of any such distribution or commercial exploitation, You agree to notify Us immediately. You acknowledge that by posting materials on the mayarya.com site You grant to Us and Our licensors and assigns an irrevocable, perpetual, royalty free, worldwide license to use the materials both within the mayarya.com site and in any other manner. The license extends to copying, distributing, broadcasting, and otherwise transmitting, and adapting and editing the materials.


Liability for and information provided on the mayarya.com site

Material which is posted on any bulletin boards or chat forums is written by Users and We are not responsible for and do not endorse such material. We reserve the right to monitor the contributions made and may respond to or comment upon communications made by You and edit, refuse to post, or remove any content from the bulletin boards and chat forums in our absolute discretion. No failure to remove particular material constitutes an endorsement or acceptance of it by Us.

We will not be held responsible or liable for the content, accuracy, timing or reliability of any information or statements contained within the mayarya.com Site, or for statements, advice and/or opinions made or given by Users on the bulletin boards and chat forums (except as required by law). If You have any claim arising from the actions or statements of another User, You agree to pursue such a claim only against that User and not from Us.

We will endeavor to provide the mayarya.com Site using all reasonable care. Except as required by law, We will not be responsible or liable for the quality, accuracy or fitness for a particular purpose of the mayarya.com Site and do not promise that the material contained in the mayarya.com Site, or any of the functions contained in the mayarya.com Site or its server will operate without interruption or delay or will be error free, free of viruses or bugs or is compatible with any other software or material.

We will be liable for any fraudulent misrepresentations We make and for any death or personal injury caused by Our negligence. We will not be responsible or liable to You for any other loss or damage that You or any third party may suffer as a result of using or in connection with Your use of the mayarya.com Site.


Conditions Relating to Your Use of Mayarya.com

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in your Account area of the website.

By signing up for an account at mayarya.com, you agree to receive our newsletters offering the latest news and promotions. You can unsubscribe from the newsletters at any time.

mayarya.com - Mayarya Limited reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.


Please review our Privacy Policy, which also governs your visit to mayarya.com, to understand our practices.

Access to mayarya.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

License for website access

mayarya.com – Mayarya Limited grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mayarya Limited. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Mayarya Limited or mayarya.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Mayarya Limited or its affiliates' names or trademarks without the express written consent of Mayarya Limited. Any unauthorized use terminates the permission or license granted by Mayarya Limited.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of mayarya.com as long as the link does not portray Mayarya Limited, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any mayarya.com logos or other proprietary graphic or trademark as part of the link without our express written consent.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Mayarya Limited, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must NOT use the website for any of the following:

(A) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"

(B) to cause annoyance, inconvenience or needless anxiety

(C) to manipulate transactions in ways that are unfair to other users or to mayarya.com

User's Rights and Obligations

You warrant and represent to Mayarya Limited that the information you provide to us is true and correct You, the user, will resolve any dispute directly with the Seller, with the assistance of Mayarya Limited and not through attempting to revoke an Electronic Money purchase transaction.

Mayarya Limited sets limits on the amount and number of transactions completed through the Service during a set time period ("Velocity Limits") for both Buyers and Sellers. For security reasons, Mayarya Limited does not disclose Velocity Limits. Velocity Limits are different from the credit limits set by your credit/debit card issuer.

Buyers must inspect any items purchased from a Seller immediately upon receipt to ensure that it accords with any description given by the seller in the item's listing and to ensure that the product is safe.

Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Mayarya Limited reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you:

(a) grant Mayarya Limited and its affiliates a non-exclusive, royalty-free and fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and

(b) Mayarya Limited and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Mayarya Limited, including the execution of deeds and documents, at the request of Mayarya Limited.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to mayarya.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Mayarya Limited policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Mayarya Limited and mayarya.com and its affiliates for all claims brought by a third party against Mayarya Limited or its affiliates arising out of or in connection with a breach of any of these warranties.

Defamation claims

Because mayarya.com lists many products for sale on the website and hosts many comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, mayarya.com operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by following our Notify Mayarya Limited of Defamatory Content link. Once this procedure has been followed, Mayarya Limited will make all reasonable endeavors to remove the defamatory content complained about within a reasonable time.

Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mayarya Limited, its affiliates or its content suppliers and is protected by international copyright, authors_ rights and database right laws. The compilation of all content on this website is the exclusive property of mayarya.com and its affiliates. All software used on this website is the property of Mayarya Limited, our affiliates or our software suppliers and is protected by international copyright and authors rights laws. You may not systematically extract and/or reutilize parts of the contents of the website without Mayarya Limited's express written consent. In particular, you may not Mayarya any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for reutilization of any substantial parts of this website, without Mayarya Limited's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Mayarya Limited's express written consent. Mayarya Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact Mayarya Limited immediately providing details of the infringement.


Sale Rules and Information

During promotional and sale periods, discount/coupon codes cannot be redeemed. We cannot reimburse the sale price of any product before the sale or after a further markdown. Your order could be refunded at any time in the event that our stock is sold out. Please note that a product may sell out during your checkout process. Giveaway or free gift items are available for redemption while stocks last. Mayarya reserves the right to change the promotion and free gift(s) given. Customers may redeem their free gift(s) within the stipulated redemption period or until the free gift is fully redeemed, whichever is earlier.

Pampers Promo Code: Offer expires November 30, 2019 (11:59 P.M. HKT). Offer is good for USD 20/ EUR 20 off (=HKD 155) one qualifying regular-priced Mayarya merchandise order of USD 50/ EUR 50 (=HKD 390) or more (after select discounts). Promo can only be redeemed up to 3 times per account and/or billing address. This offer code can only be entered once. Limit one order discount code per order. Not valid on Outlet/Sale items. Offer is subject to product availability and cannot be redeemed for cash or combined with select offers or credits. Not valid for resale. We reserve the right to modify or replace any part of these terms and conditions without notice.


Shipping and Delivery

  • We will begin to process orders as soon as we have confirmed receipt of payment. All orders will be shipped out within 1 working day. Delivery times are estimates only.
  • Shipments made by courier may require signature confirmation upon delivery. The delivery address needs to be attended to or it needs another address where someone will be able to sign for the delivery. We do not ship to PO Boxes and are not liable for any loss of packages by our couriers.
  • Customs clearance procedures may cause shipments to be delayed.
  • Duties and Taxes may be charged for delivery in certain countries. These charges must be paid by the recipient of the parcel. We don't have any control over these charges and we can't tell what the fees would be so please check with your local customs office for latest updates.


Returns and Exchanges

You can return or exchange your item(s) to us as long as the return is made within 14 days following the receive of shipment for International orders, or 5 days following the receive of shipment for Hong Kong orders. We accept returns for items that are in perfect condition, unworn and unwashed, as long as their internal labels are unaltered and intact.

- Purchase of sale items, intimates, swimwear are final and cannot be returned or exchanged
- Due to hygiene reasons panties, hosiery, swimwear, intimates and beauty products are not eligible for return or exchange
- Sale, giveaway, free and discounted items are not subject to return or exchange
- Items with traces of detergent are not subject to return or exchange
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

- The fee for our Same Day Delivery Services is non-refundable

Please send the items you would like to return or exchange to:

Mayarya Return Department
No. 10, 3/F, Elite Industrial Centre
883 Cheung Sha Wan Road
Lai Chi Kok, Kowloon
Hong Kong

You are applicable for one time return or one time exchange only. Please view our Refund Policy for more details.


MAYARYA.COM, MAYARYA LIMITED, THE MAYARYA.COM LOGO and other marks indicated on our website are trademarks or registered trademarks of Mayarya Limited or its subsidiaries (collectively "Mayarya Limited"), in the Hong Kong SAR and/or other jurisdictions. Mayarya Limited's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Mayarya Limited. Mayarya Limited's trademarks and trade dress may not be used in connection with any product or service that is not Mayarya Limited's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Mayarya Limited. All other trademarks not owned by Mayarya Limited that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Mayarya Limited.



Should you wish to make any comments to us about the mayarya.com Site or if you have any questions relating to the same please contact us at info@mayarya.com


Our details

This website is owned and operated by Mayarya Limited.

For the mayarya.com website:

Mayarya Ltd.

No. 10, 3/F, Elite Industrial Centre

883 Cheung Sha Wan Road

Lai Chi Kok, Hong Kong

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