Sometimes we're all a little indecisive, which is why we've made trying on our range as easy as 123

1. Order online before noon, requesting any extra pieces you’d like to try on in the comments box at checkout

2. Enjoy our speedy SAME DAY DELIVERY SERVICE* within Hong Kong

3. Try on your selection – our delivery staff will wait outside to instantly take back any items that you don't need. We say that adds up to a stylish wardrobe, stress-free!

*Same day delivery is available within Hong Kong only, and excludes remote areas. Delivery times exclude public holidays. Instant returns available weekdays only. Same day orders must be placed before noon; orders received after 12pm will be delivered the next working day. Mayarya reserves the right to apply minimum order values for the same day delivery service. For further information please e-mail info@mayarya.com or call +852 8100 4008.

No hurry? No problem! All Hong Kong orders are dispatched ASAP, free of charge by SF Express. 

Most deliveries arrive within two business days, however due to reasons outside our control, deliveries can occasionally take up to four business days.
 

Our worldwide shipping and returns are COMPLETELY FREE OF CHARGE, and include all duties and taxes! Find out more here

Your Mayarya items should always be the perfect fit, so we offer hassle-free returns!

Just return your new, unworn and unwashed item(s) within five days of delivery for a full refund or exchange, or within 14 days for a credit note.

Please note that all original tags must be attached and we reserve the right to return any items that we believe may be washed or worn.

 

Orders that are eligible for our Same Day delivery service can benefit from instant returns (terms and conditions apply).

Please see details above for more information.

 

To enjoy our FREE RETURNS service, please follow the instructions below:

1. CONTACT US

E-mail info@mayarya.com to request a return or exchange, including your order number, the name of the product you'd like to return, the size and color, and reason for return (we love hearing your feedback!). Download the Returns Form online.

2. PACK RETURNS NOTE AND ITEM(S)

Our Customer Service team will provide you a unique returns number. Please complete the returns form enclosed in your original delivery, along with this number, and place into the SF Express bag included in the original package.  

3. RETURN YOUR PARCEL

Complete and affix the SF Express returns label provided in your original delivery to the outside of the package. Book a FREE collection with SF Express by calling +852 2730 0273, or visiting www.sf-express.com.

4. RECEIVE YOUR REFUND

We'll send you an e-mail within 24 hours to confirm that we’ve received your return, and will process your return or exchange within two-three working days. If you requested a refund, this will be credited to your original payment method within four working days.

PLEASE NOTE THAT FOR HYGIENE REASONS, UNDERWEAR, HOSIERY, SWIMWEAR, AND BEAUTY PRODUCTS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.